Website Maintenance Agreement
Impact Marketing understands that website maintenance is an important aspect of website development. One of our goals is to give our clients all the tools needed for a successful presence on the internet. We offer three tiers of website maintenance to ensure our clients are confident in their new website and are supported even after their initial website build is completed.
Below is a breakdown of the hosting packages Impact Marketing offers. The cost of the hosting is reflective of the size of the website that is being hosted.
Why is Website Maintenance Important?
PHP (Hypertext Preprocessor) is the language, driving force and brain behind a website. Keeping PHP up to date is essential to keeping your website working across the internet. Think of PHP as you would your vehicle. Regular service is needed to keep your vehicle running smoothly and safely. PHP is very similar. We offer three tiers of website maintenance agreements to ensure that our clients are confident in their website and are supported even after their website is completed.
What is PHP and Why is it Important?
Hypertext Preprocessor, also known as PHP, stands tall as a foundational server-side scripting language dedicated to web development. Imbedded within HTML code and executed on a server, PHP acts as the engine propelling websites into existence. Its influence extends far and wide, powering over 80% of websites on the internet and forming the bedrock of interactive and engaging online experiences.
Using deprecated PHP versions poses substantial risks to the security, performance and compatibility of a WordPress website. Therefore, ensuring regular updates and using supported versions of PHP are crucial for optimal functionality, security and alignment with the latest WordPress features.
Compare our Packages
| Web Maintenance Tier | PHP | Year Built | Annual Price |
|---|---|---|---|
| Tier 1 | 8.2+ | >2022 | $600.00 |
| Tier 2 | 8.0-8.1 | 2020-2021 | $1,200.00 |
| Tier 3 | <=8.0>=7.4 | 2018-2019 | $2,400.00 |
| New Website Recommended | <=7.3 | <2017 | Custom |
| Website Maintenance | Tier One | Tier Two | Tier Three | |
|---|---|---|---|---|
| Maintenance | General fixes and/or updates including basic changes to general fixes and/or updates including basic changes to form fills, text/copy, business information, etc. | Maximum of 3 hours | Maximum of 6 hours | 12 Hours Total |
| If there is a technical error and/or the website breaks, the allotted time will be used to fix the issue(s) | Maximum of 3 hours | Maximum of 6 hours | Maximum of 12 hours | |
| PHP updates or services fixes | Annually | Semi-Annually | Quarterly | |
| Wordpress platform updates or fixes | Annually | Semi-Annually | Quarterly | |
| Plugin updates or fixes | Annually | Semi-Annually | Quarterly | |
| Monthly backups of the website | X | X | X | |
| SSL updates | X | X | X | |
| General email support (fixes or updates) | 2-3 business days | 1-2 business days, remote help | 1 business day, remote/in-person help | |
| General IT (see disclaimer) | X | X | X | |
| Reports | Website Maintenance Report | Annually | Semi-Annually | Quarterly, with the option for an in-person meeting to discuss website suggestions, updates, reports, etc. |
| Suggestions from the Impact Team on how to improve user experience across your website | X | X | ||
| A monthly Google Analytics report | X | X | ||
| Discount | If the total cost is paid up front in full, you will receive $200.00 off! | X | ||
| Yearly Cost | $600.00/YEAR | $1,200.00/YEAR | $2,400.00/YEAR | |
*Any website changes and/or fixes outside of the chosen tier’s allotted time will be billed at our hourly rate.
Please reference these links to learn about the security measures we use for our websites
If you have any questions about Impact Marketing’s Website Maintenance Agreement, please don’t hesitate to reach out by calling 319.232.4332!